Terms of Service & Community Guidelines
Acceptance of Terms
By accessing or using the Service Disruption Alerts ("SDA") platform, you agree to comply with and be bound by these Terms of Service and Community Guidelines. If you do not agree, do not use the platform.
Purpose of SDA
SDA is a community‑driven platform that enables consumers and businesses to post, view, and discuss information about service disruptions, outages, delays, and maintenance issues. SDA is an information‑sharing platform only and does not guarantee accuracy, service restoration, or outcomes.
Eligibility & Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use SDA. You are responsible for maintaining the confidentiality of your account and for all activity conducted under it.
User Content
You retain ownership of the content you post. By posting on SDA, you grant SDA a non‑exclusive, worldwide, royalty‑free license to display, store, distribute, and archive your content for platform operation.
Prohibited Conduct
You may not:
- Post false, misleading, defamatory, or malicious information
- Harass, threaten, impersonate, or abuse others
- Post spam, advertising, or unrelated promotional content
- Share private, confidential, or sensitive personal data
- Attempt to disrupt, damage, or misuse the platform
- Violate any applicable laws or regulations
Business & Verified Partner Responsibilities
Verified partners must post accurate, good‑faith service updates, use the platform solely for service‑related communications, and interact professionally with users. SDA may grant or revoke verification at its discretion.
Moderation & Enforcement
SDA reserves the right to monitor, review, remove, restrict, or disable content or accounts that violate these Terms, with or without notice.
Disclaimers
The platform is provided "as is" and "as available." SDA makes no warranties regarding the accuracy, reliability, or timeliness of alerts or user content.
Limitation of Liability
To the fullest extent permitted by law, SDA is not liable for any direct or indirect damages resulting from the use of or reliance on the platform.
Indemnification
You agree to indemnify and hold harmless SDA and its affiliates from claims arising out of your use of the platform or violation of these Terms.
Changes & Termination
SDA may update these Terms at any time and may suspend or terminate access for violations, legal requirements, or operational reasons. Continued use constitutes acceptance of updated Terms.
Governing Law
These Terms are governed by the laws of the jurisdiction in which SDA is incorporated.
